Ngongotaha Early Learning Centre took home the top prize in the Healthy Families Rotorua Health and Wellness category at the 2016 Westpac Rotorua Business Excellence Awards.  The team is incredibly excited to receive this honour as a part of our on-going work to improve our communities through the lives of children.

Our journey to success did not happen overnight and we could not have achieved this honour without the support of our community.  Here is a bit of background about Ngongotaha Early Learning Centre, what makes us work and where we hope to see ourselves in the future:

After seeing a need for quality childcare and education in our community we decided to open a childcare centre – on 2nd June 2009 Ngongotaha Early Learning Centre opened. We are a privately-owned family business providing quality care and education to meet the needs of the local and wider communities, with hours that suit working families.

We view our staff and their families as our own extended whanau.  Children and their whanau are made to feel as our own, giving it a real family feel. Many of our staff have positive ties/links within the Ngongotaha Community as they were either born and still living here, or have moved to Ngongotaha.

We have great teacher/children ratios which we believe is the key to excellent quality care.  We maintain an excellent Education Review Office (ERO) Report with a 4 year Very Well Placed report in 2014 which is the highest you can achieve.  We feel it’s not enough to just meet the minimum requirement when it comes to quality care.

Our low staff turnover fosters long term connections for our children and families within our community.  Five staff members have been with us since we opened, which provides continuity to our childrens care and experience.  We have an awesome team that is passionate about providing quality care to our children and is committed to Ngongotaha Early Learning Centre.  Long term staff also fosters teamwork and results in continuity of care for the children.  By offering a stable, nurturing, and stimulating environment, we allow for risk-taking, play, exploration and learning, all whilst having fun interacting with others.

We take pride not only in our quality of care but the resources and building standards.  We have a great nutritional menu and we are known for giving the children healthy and plentiful food; we have gained the Whanau (silver) level of the Healthy Heart Award.  Staff enjoy supporting the children in healthy eating and physical activities, and regularly team up with parents to participate in community walking, running and sports events.

We have started our journey towards sustainability within our centre and are working toward becoming a plastic-free centre.  We recycle our paper/cardboard for Papers 4 Trees programme.  The children grow their vegetables in our garden, feed chickens and explore the community through guided group excursions around town.

We are so excited in this latest achievement and look forward to on-going opportunities to continue to improve and grow our organisation and community.

Full day Childcare Rates




1 day

2 days

3 days

4 days

5 days

Over 2’s

$  50.00

$ 100.00

$ 135.00

$ 170.00

$ 190.00

Under 2’s 

$  50.00

$ 100.00

$ 140.00

$ 180.00

$ 200.00

ECE HOURS  3 and 4 year olds

Up to 6 hours in 1 day        $    5.00

6 + hours in 1 day as per fee schedule

Weekly Fee after ECE          $104.00

No Half Days

All fees include morning & afternoon tea, Nutritious hot cooked lunch with a dessert.  Nappies are also provided.  We provide milk but not formula.

Over 3’s:

Children claiming ECE, rates will vary depending on the amount of hours your child attends i.e.

All Children:

Children on daily rates must pay for all booked, unattended days and public holidays.

Weekly and daily accounts must be paid for on or before Thursday of that week.

If your account is 2 weeks in arrears, Ngongotaha Early Learning will no longer provide a position for your child/ren unless prior signed agreement with Management is obtained.  Children will not be able to return to Ngongotaha Early Learning until the outstanding account is paid in full.

It is expected that casual accounts will be paid in full on the day of attendance unless special arrangement has been made with management.

If WINZ subsidies have been applied for, parents are responsible to pay 50% of the fees until such time as WINZ payments are received.  It is parent’s responsibility to follow up with WINZ to confirm your acceptance of subsidy.  If a WINZ subsidy application is declined, all outstanding fees become your responsibility to pay.

Accounts left unpaid which are forwarded to a collection agency will incur all added costs of collection and this fee will be your responsibility to pay.  Any information provided to Ngongotaha Early Learning will be collected, used and retained for the purposes of credit checking, monitoring and registering a credit default if necessary under the provision of the Privacy Act 1993.

A late fee is payable of $10.00 if you are late to pick up your child/ren unless you have made previous arrangements with management.  A late fee of $20.00 is payable every 10 minutes after close of business day.


If you are intending on taking your child out for a holiday you will need to fill out a written notice of absence TWO weeks prior to the intended date.  If this is completed on time and you do not receive ECE OR WINZ subsidy you will receive a 50% discount if forms are completed on time. This discount does not apply to families receiving WINZ subsidies or ECE hours.

If you receive WINZ/ ECE and your child is away for more than 3 consecutive weeks the law required us, to cancel your entitlement and you will need to reapply and you will be charged at the full day rate.

If you would like to change your days, increase or decrease your hours, we require 2 weeks written notice and you may be put on a waiting list if the days you request are unavailable.

If you wish to terminate your enrolment with us, two weeks’ notice must be given in writing.  You will be charged two weeks from the last day attended if notice is not given.

Any queries can be referred to Heather or Olivia.

Welcome to Ngongotaha Early Learning and Childcare Centre.  For many of you this will be the first step into childcare, we hope that this information will help you. It outlines our philosophy and tells you a little bit about our educators, activities and structure.  All practical steps are taken so that each child is given the care, attention and encouragement to prepare them for a happy, well balanced and positive future.

Ngongotaha Early Learning and Childcare Centre at a glance:

Mission Statement

“To provide the best care for children and in partnership with parents and whanau to support children in achieving their learning potential”

Centre Philosophy

We value every child’s individual culture, learning and development needs, we aim to meet and extend these to a place where the child and the family both feel comfortable, however no child will be excluded from any activity or daily routine.

We embrace and celebrate the significance of preverbal, new and existing languages and cultures: placing emphasis on Nga Tikanga and Te Reo Maori, which is woven throughout the day.

We believe in the importance of partnerships, developing honest and respectful relationships with children, their whanau and the local community.

Ngongotaha Early Learning is a child directed learning centre where the children choose their activities for the day and all educators will support them in this by supplying the resources and the guidance.

We value the diversity of our teaching team which combines and respects each other’s individual knowledge and teaching skills.  The cooperative support and dedication of the team enables us to provide a peaceful and harmonious environment for all.

We enjoy our unique and safe, but challenging environment and take time to create aesthetically stimulating spaces where children can become confident and competent learners.

Our ‘open door’ policy means parents are welcome to visit and experience the day to day variety of activities and learning that we offer.